The emergency response officer will act as a first response unit before the professional emergency services arrive, such as police, fire and/or ambulance.

KHN Amsterdam and BRN Brandbeveiliging have developed a one-day Emergency Response Officer training course (+ e-learning).

Good working conditions for your employees are important, in order to ensure there will be no negative effects on their health, safety and welfare. The employer should therefore designate one or more employees as emergency response officers. In situations which can endanger people’s safety or health at work, these employees will be able to take action and provide assistance, in order to minimize the consequences of the incident as much as possible.

The employer is, and will remain at all times, responsible for the health and safety within the company.

To whom it applies

The training is intended for members of KHN Amsterdam and their employees, who are responsible for providing assistance when calamities and/or accidents occur. A certain number of employees should be able to fulfil the tasks of an emergency response officer in every company. You can find all the information (in Dutch) with regards to health and safety assistance at work, as required by Dutch law, on our website.

At the end of the training course you will be able to:

  • Provide First Aid.
  • Limit and fight fires, as well as prevent and reduce accidents.
  • Alarm and evacuate all employees / individuals off the premises.
  • React promptly and effectively during calamities in and around the company and provide guidance when an emergency service procedure starts.

Program details

About 7 working days prior to the training day the ‘BHV beginner’ will receive an e-mail with a call to go through the e-learning program. This e-learning will take approximately three hours. You should complete this online test with a positive result. During the training day, the instructor will check whether you are performing the required actions correctly. Only the beginners, participants who have never followed the training before, will receive an e-learning. During registration please indicate if you are a beginner or repeat participant.

The following topics will be handled both in theory and in practice:

  • Non-emergency First Aid.
  • Emergency First Aid (including using the Automatic External Defibrillator (AED)).
  • Firefighting.
  • Evacuation.

You will learn to use the equipment in a responsible manner during the AED training. - heart problems, ventricular fibrillation, and the use of defibrillators - patient care, ABC technique and the use of the AED following a practical example - problem solving, solutions and considerations.

Date: May 24th 2022
9.00 - 16.00 hrs
Location: Hotel Casa, Eerste Ringdijkstraat 4, 1097 BC Amsterdam


Click here to register for this course.


Participants who have successfully completed the course will receive a certificate “Bedrijfshulpverlener” (Emergency Response Officer). This certificate provides employers with a guarantee that the employee who received the certificate can perform basic emergency response tasks and has the required knowledge and necessary skills.

Costs and payment

Members KHN Amsterdam, Amstelland en Haarlemmermeer € 135
Members KHN (located) outside Amsterdam € 150
Non-members € 200

Prices are per person including lunch and exclusive of VAT. At the end of the course you will receive an invoice.

Cancellation policy

As you know like no other, last-minute cancellations often lead to unnecessary costs. That is why KHN uses a cancellation arrangement that applies when registering for courses, workshops and training courses. Make sure that you are aware of our cancellation policy.


If you have any questions, please send an email to or contact us on telephone number: 0348 48 94 76.

Direct advies nodig?

We zijn ma t/m vr van 9.30 tot 16.00 uur telefonisch bereikbaar op 0348 48 94 89. Je kunt ook mailen naar of je vraag stellen via het contactformulier.

Liever uitgebreider en persoonlijk contact? Maak dan een afspraak voor een online adviesgesprek via dit formulier.